Terms & Conditions





Welcome to Billshaper! We are a bill negotiation service based in Wyoming, United States. By using our website and services, you agree to the following terms and conditions.



Acceptance of Terms

By accessing or using the Billshaper website or any services provided by Billshaper, you agree to be bound by these terms and conditions.


Eligibility

To use the Services, you must be at least 18 years old or the age of majority in your jurisdiction, whichever is older. By using the Services, you represent and warrant that you meet this age requirement and have the right, authority, and capacity to enter into these Terms and to abide by them.


Account Registration

In order to use the Services, you will need to create an account and provide certain personal information, such as your name, email address, and password. You agree to provide accurate, current, and complete information about yourself and to maintain and promptly update your account information as necessary.


Accuracy of Information

You are responsible for providing accurate and complete information to us. We cannot be held responsible for any losses or damages that may result from inaccurate or incomplete information that you provide to us.


You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or password or any other breach of security.


Fees

We charge a fee for our services. Our fees are a percentage of the savings we achieve on your behalf. We do not charge any upfront fees.


We charge a percentage of the savings we negotiate on your behalf. For example, if we are able to negotiate a $50 reduction in your monthly cable bill, our fee would be a percentage of that $50 savings. The exact percentage and fee will be disclosed to you before you agree to use our Services.



Fees are non-refundable, except in the case of a failure on our part to negotiate a lower bill on your behalf.



All fees are due and payable upon completion of the negotiation process and with your consent, it can be automatically charged to the payment method on file in your account. If we are unable to successfully negotiate a reduction in your bills, you will not be charged a fee. We may charge a fee if we provide any additional service other than the negotiation service. 



No Guarantee of Savings

You understand that we cannot guarantee the success of any negotiation or the amount of savings that may be obtained. We cannot guarantee that we will be able to negotiate savings on your behalf. The amount of savings we can achieve depends on a variety of factors, including your service provider's policies and your individual account history.



Authorization

By using Billshaper, you authorize us to negotiate on your behalf with your service providers. You agree to provide us with accurate information about your accounts and billing information.
You acknowledge that we are not responsible for any errors or omissions in the bills you upload, or for any consequences that may result from the negotiation of these bills.


Service Description

Billshaper provides bill negotiation services to its customers. By signing up with Billshaper, you authorize us to negotiate on your behalf with your service providers to lower your bills. We may also recommend alternative service providers to help you save money.


Scope of Services

Our Services allow you to negotiate with various companies to reduce your monthly bills for services such as cable, internet, cell phone, and other recurring expenses. We will review your bills and attempt to negotiate lower rates on your behalf.


You must be the owner or an authorized representative of the bills you upload to our service.



You grant us the right to access and use the information contained in the bills you upload, including personal and financial information, for the purpose of negotiating on your behalf.



Our Role

As a bill negotiation service, our role is to act as an intermediary between you and your service providers. We contact your service providers on your behalf and negotiate better rates, discounts, and deals for you. Our experienced negotiators work tirelessly to get you the best possible savings, and we keep you updated on our progress throughout the negotiation process.



The Services provided by our company are intended to assist you in negotiating lower bills with your service providers. By using the Services, you authorize us to act on your behalf to negotiate with your service providers and to access and use your personal and account information for the purpose of negotiating lower bills.


Billshaper is not a Financial Advisor

Billshaper is not a financial advisor and does not provide any financial advice to its users. The negotiation services offered by Billshaper are strictly limited to negotiating bills on behalf of its users. Any tips or advice provided through our "The expert advice" segment is solely for informational purposes and should not be construed as financial advice.


Users are solely responsible for making their own financial decisions and should seek the advice of a qualified financial advisor before making any financial decisions. Billshaper does not guarantee any specific savings or results from the use of our service or any advice provided through our website.


By using the Billshaper service, you acknowledge that you have read and understood the limitations of our service and that you will not hold Billshaper liable for any financial losses or damages resulting from your use of our service or any advice provided through our website.


Biller Account Information

When you use the Service, you give permission to Billshaper to access your Biller Account on your behalf and as your agent, including via the Biller's website, for the purpose of providing the Service. If a Biller uses a "CAPTCHA" or similar technology during the login process on its website, you also authorize the Service (or any third-party technology used by the Service) to decode such "CAPTCHA" on your behalf as your agent. Once you link or add a Biller Account through the Service, the Service will use the information you provide, including usernames and passwords, to log into the Biller's website.



Payment Collection:

Billshaper will collect payments for its services from its customers through payment gateways.


Customers may be required to provide their payment information at the time of signing up for Billshaper's services.


Billshaper will ensure that all payment information is collected securely and in compliance with applicable laws and regulations.


The payment gateways used by Billshaper may charge additional fees, which will be disclosed to the customers prior to making a payment.


In the event of any dispute related to payment, customers should contact Billshaper's customer support team immediately.


Disclaimer of Liability:

Billshaper shall not be liable for any damages or losses arising out of the use or inability to use its services.


Billshaper shall not be responsible for any errors or omissions in the bills provided by the customers or the billers.


Billshaper shall not be liable for any damages or losses arising out of the use of any third-party websites or services linked to or from its website.


Customers shall indemnify and hold Billshaper harmless from any claims, damages, or losses arising out of their use of Billshaper's services.



Personal Information

To use our services, we require you to provide us with certain personal information, including your name, email address, profile picture and service address. In addition, we may ask you to provide us with certain financial information, including the last four digits of your social security number, the last four digits of your credit or debit card number, or your PIN. This information helps our negotiators verify their identity when contacting your service providers on your behalf.


Collection of Information

The information we collect, including personally identifiable information, varies depending on the Services you request and how you use our Platform.

The types of information we may collect include:

Contact details like your name, mailing address, email address, and phone number.


Identifiers like your account number, username, bill statement copy or bill details.


Information about your preferences when it comes to marketing and purchases.



Details about your account with third-party providers that are necessary for us to perform the Services you request.


Your date of birth.



Your last 4 social security number and last four of Credit/Debit card.



Banking information, payment card details, or other information needed to process payments to or from you.



Demographic information such as your gender, profession, and education.
IP and MAC addresses, location, and browser information.



Mobile network and device information


If you or other users/third parties send us personal correspondence related to your activities or postings on our Platform, we may keep a file specific to you to collect that information.


Use of Personal Information

We use your personal information only for the purpose of providing our services to you. We do not sell or share your information with any third parties without your explicit consent, except as required by law.


The company may use your personally identifiable information for the following purposes:



To process your enrollment and service requests and provide those services to you.


To communicate with you about the services and any issues that may arise from their use.


To bill you and collect payments for the services.


To provide customer support and improve our marketing and promotional efforts.


To analyze the usage of the platform and improve our content and services, as well as customize our content and layout.


To identify and inform you about services and products that may be of interest to you from the company and its business partners.


To troubleshoot problems, detect and prevent errors, fraud, or criminal activity, enforce our customer terms, and comply with our legal and regulatory obligations.



For internal purposes, such as reporting, management, and in connection with the company's financial, accounting, legal, and administrative functions.
Any other purposes described to you at the time of collection of your personally identifiable information.


Changes to Personal Information

You are responsible for notifying us of any changes to your personal or financial information. We cannot be held responsible for any losses or damages that may result from your failure to notify us of such changes.


Customer Service

We take customer service very seriously at Billshaper. If you have any questions, concerns, or issues, please contact our customer service team by email or chat. Our friendly representatives are available to help you from 9:00 am to 5:00 pm, Monday through Friday, except on national holidays.


Communications

At Billshaper, we value clear and effective communication with our customers. We may communicate with you via email, phone, or through our website's chat service. We will use the contact information you provide us to communicate with you about our services, billing, and any updates or changes to our terms and conditions.


You may also receive periodic newsletters or promotional emails from us if you have opted-in to receive them. If at any point you no longer wish to receive these communications, you may unsubscribe using the link provided in the email or by contacting us directly.


Please note that any communication with Billshaper, including but not limited to emails, chat transcripts, and phone conversations, may be recorded and stored for quality assurance and training purposes.


We are committed to protecting your privacy and will never share or sell your contact information to third-party marketers or spammers. For more information on how we handle and protect your personal information, please refer to our Privacy Policy.


Changes to the Site

We may update these terms and conditions from time to time, and you are responsible for regularly reviewing them. Your continued use of our service after any changes have been made will constitute your acceptance of the updated terms and conditions.


We reserve the right to modify, suspend, or discontinue the Site or any part of it at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Site or any part of it.


Platform and Social Media Conduct and Content.

We reserve the right to remove any content that we find objectionable, including content that is abusive, offensive, defamatory, or infringes on the intellectual property rights of others.


We also expect our users to conduct themselves appropriately on our platform and social media channels. This means refraining from posting any content that is illegal, harmful, or in violation of our terms and conditions. We reserve the right to terminate any user's account for violating these rules.


We encourage our users to engage in constructive and respectful discussions on our platform and social media channels. While we welcome differing opinions and viewpoints, we ask that our users remain respectful of one another and refrain from engaging in personal attacks or harassment.


By using our platform and engaging with us on social media, you agree to abide by these rules and to conduct yourself in a manner that is consistent with our values of respect, professionalism, and integrity


Limitation of Liability

Billshaper shall not be liable for any damages arising out of or in connection with your use of our website or services, including but not limited to direct, indirect, incidental, special, consequential, or punitive damages.



In no event shall Billshaper be liable for any damages, including without limitation direct or indirect, incidental, special, or consequential damages, arising out of or in connection with your use of our website or services, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content (or product) posted, transmitted, or otherwise made available via the website or services, even if advised of their possibility.


Intellectual Property

The content on the Billshaper website, including but not limited to text, graphics, logos, and images, is the property of Billshaper and is protected by United States and international copyright laws. You may not use our content without our written permission.


Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the State of Wyoming. Any dispute arising out of or in connection with these terms and conditions shall be resolved through binding arbitration in the State of Wyoming.


Confidentiality

At Billshaper, we respect your privacy and understand the sensitivity of your billing information. We handle your information with the utmost care and confidentiality. We do not share your information with any third parties without your explicit consent, except as required by law.


Indemnification

You agree to indemnify and hold Billshaper harmless from any claims, damages, or liabilities arising out of your use of our website or services or your violation of these terms and conditions.


Indemnification

You agree to indemnify and hold Billshaper harmless from any claims, damages, or liabilities arising out of your use of our website or services or your violation of these terms and conditions.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these third-party websites. We encourage you to review the terms and conditions and privacy policies of these websites before using them.


Disclaimer of Warranties

Billshaper provides its services on an "as is" and "as available" basis. We make no warranties or representations about the accuracy or completeness of our website or services. We disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.


Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


Entire Agreement


These terms and conditions constitute the entire agreement between you and Billshaper regarding the use of our website and services. Any other agreements between you and Billshaper regarding the subject matter hereof are superseded and have no force or effect.


Security

We take the security of your personal information very seriously. We use industry-standard encryption technology to protect your information from unauthorized access, disclosure, or use. We also maintain strict internal policies and procedures to safeguard your information.


Third-Party Websites and Links

Our website may contain links to third-party websites and resources that are not owned or controlled by Billshaper. We provide these links for your convenience only, and we do not endorse or assume any responsibility for the content, privacy policies, or practices of these third-party websites.



You acknowledge and agree that Billshaper shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or resources.



We encourage you to review the terms and conditions and privacy policies of these websites before using them.


User Conduct

You agree that you will not use the Site for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations in your use of the Site. You will not use the Site to transmit any viruses or other harmful code. You will not use the Site to engage in any harassing, threatening, or offensive behavior.


User Content

Our website may allow you to submit content, such as reviews, comments, or feedback. You retain all rights to your user content, but you grant us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display your user content in any media formats and through any media channels.



You acknowledge and agree that you are solely responsible for your user content and the consequences of posting or publishing it on our website. You represent and warrant that you have all rights necessary to grant us the license described above and that your user content does not violate any third-party rights or applicable laws.


Use License

Billshaper grants you a limited, non-exclusive, non-transferable license to use our website and services for your personal, non-commercial use only. You may not use our website or services for any commercial purpose or in any way that violates the terms and conditions of the Use License.


You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any material on our website without our prior written consent. You also may not decompile, reverse engineer, or disassemble any software or materials contained on our website.


Billshaper reserves the right to terminate your use of our website and services at any time and for any reason, without notice. Upon termination, you must immediately cease using our website and services and destroy any copies of materials downloaded or printed from our website.


By using our website and services, you agree to indemnify and hold Billshaper, its affiliates, and their respective officers, directors, employees, and agents harmless from and against any and all claims, damages, liabilities, costs, and expenses arising from or related to your use of our website and services.



Termination

You may terminate your account with Billshaper at any time by contacting us in writing. We may also terminate your account at any time if we determine that you have violated these terms and conditions or if we determine that we are no longer able to provide our services to you.
Upon termination, your right to use our website and services will immediately cease, and you must immediately cease all use of our website and services.


We reserve the right to terminate your account at any time and for any reason, without notice to you.


Our Contact Information

Inquiries and written notices required pursuant to this Agreement may be sent us via email at help@billshaper.com or mail at 30N Gould Street, Ste 4000, Sheridan, WY, 82801.

Thank you for choosing Billshaper! We strive to provide you with the best possible service while maintaining the highest level of security and privacy